When Error Occurred
If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message.
When an error occurs, a message is displayed on the computer or on the printer. For some errors, a support code (error number) is also displayed.
When a Support Code and a Message are displayed on the Computer Screen (Windows):
When a Support Code and a Message are displayed on the Printer's LCD:
For details on how to resolve errors with Support Codes, see List of Support Code for Error.
Note
- For details on how to resolve errors without Support Codes, see Message (Support Code) Appears.
